INFORMATION and FAQs
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The best way to find out about my new work first is thru my newsletter and website. I will email 'what's new' 1 or 2 days before posting on social media... facebook and instagram. You will get to see it first!!
ORIGINAL ARTWORK PURCHASED
Smaller sized original artwork will be shipped directly from my studio. Estimated time is between 2-5 days and it will give me time to get all the supplies I need for your piece to be shipped with care. Insurance and signature may be required. Often this can be shipped thru USPS.
Larger sized original artwork will be handled via shipping service businesses such as UPS and FED EX. They guarantee their packing and shipping. Insurance and signature will be required.
Shipping costs have gone up substantially. The price shown at checkout is estimated according to my previous sales in the continental USA. If for any reason, the shipping is far less than stated, after zip code, weight and size is registered, a refund of the difference will be given. Collectors outside the US, please contact me for pricing before making your purchase. Email me at Nancy@nancypalmisano.com.
All Shipments of any kind, originals and giclees, will have tracking number emailed to the buyer. If you live locally, Mesa, Arizona and surrounding cities, it may be possible to arrange pick-up or delivery.
Sales tax will be charged for all purchases in the state of Arizona. For now, out of state purchases are not charged sales tax.
MY WEBSITE IS SSL SECURE SHOPPING
There are two ways to check your cart out online. Payments can be made with my ecommerce webpage host, WIX, that accepts credit cards/debit cards. Also, secure payments can be made thru PayPal.
WHAT IS A GICLEE FINE ART PRINT REPRODUCTION
Giclee is a French word meaning "the spraying of ink". Giclees are museum quality reproductions on canvas or paper, which are printed using pigmented inks on archival canvas or 100% acid free cotton rag paper. A printed copy of 'how to care for your giclee' will accompany your order.
Giclees may take between 2-3 weeks production time, depending on the printer's schedule. Once payment is received, I will place your order and it will be printed just for you. I will notify you once I hear about the estimated time, and then when the giclee is ready to be shipped.
First of all, before buying any artwork, please double check the size of the artwork with the size of your wall space to be sure you will be happy with the fit. Also there is a chance that monitors show different variations of color but usually it is close to the original. If there is any doubt or question about it, please contact me at the link below.
Collector satisfaction is a top priority. If you are not delighted and wish to return the original artwork or giclee print, please contact me first within 7 days of receiving the packaged artwork. In order to receive a full refund, the original artwork or giclee print must be in same condition you received it, in the original shipping box and packing material, along with all the accompanying certificates and paperwork. We require that you use a trackable shipping service and that you purchase shipping insurance for the full value of the original artwork or giclee print. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If the artwork is damaged, no refund will be given.
If the artwork damaged in transit, please take a photo of the damaged box before you open it in front of the carrier when signing. Be sure the carrier documents the damage. Then contact me immediately at 480-326-5451.
STILL MORE QUESTIONS?
If you have any questions that I haven't covered, or questions about my artwork, please email me at the link below or call 480-326-5451